PRODUCTS

WHAT IS THE DIFFERENCE BETWEEN NEW AND RECYCLED GOLF BALLS?

New balls come straight from the factory with no prior use.

Recycled balls have been collected from the course, cleaned, and graded according to their condition.

High-quality recycled balls offer very similar performance in distance and control, but at a much more economical price. They are an ideal option for most players looking for quality and savings.

WHAT DO GRADE A AND GRADE B MEAN?

Grade A: balls in very good condition, with possible light marks. They maintain excellent performance and are ideal for playing full rounds.

Grade B: balls with more marks or aesthetic wear. They are perfect for training, beginners, or playing without worrying about losing them.

WHAT IS THE CONDITION OF THE USED CLUBS?

All our second-hand clubs are inspected and selected before being put up for sale. We clearly indicate their condition and level of use.

These clubs are fully functional, ready to play, and offer excellent value for money.

DO THE PRODUCTS INCLUDE REAL PHOTOS?

Yes, all products show real photos so you can see their exact condition before buying.

At Willy Golf, we believe in full transparency, with no surprises.

DO YOU SELL CUSTOM LOTS?

Yes. We prepare customized batches of balls or material according to your needs: quantity, model, or budget.

Just contact us and we will help you create the best option for you.

DELIVERY

HOW LONG DOES SHIPPING TAKE?

We prepare orders within a maximum of 48 business hours once payment is confirmed.

Delivery times vary depending on the selected shipping type:

  • Local delivery (Malaga): We try to deliver within 24 business hours whenever possible.
  • Premium Shipping (Peninsula): The usual delivery time is 24 to 48 business hours.
  • Standard Shipping: The usual delivery time is 48 to 72 business hours.

These times are approximate and may be affected by incidents or delays from the transport company.

DO YOU SHIP TO ALL OF SPAIN?

Yes, we ship throughout Spain: mainland, Balearic Islands, Canary Islands, Ceuta, and Melilla.

DO YOU SHIP INTERNATIONALLY?

Yes, but you need to contact us before placing your order.

We will inform you of the shipping cost and delivery times so that you can confirm with all the information.

RETURNS

CAN I RETURN A PRODUCT IF I'M NOT SATISFIED WITH IT?

Yes. If the product does not meet expectations or has a problem, you can contact us to manage it.

We will review the case and, if applicable, issue a refund or replacement.

In the event of a defective or non-conforming product, the full amount will be refunded, including shipping and return costs. The refund will be made using the same payment method used for the purchase.

ORDERS & SUPPORT

CAN I CHANGE OR CANCEL MY ORDER?

If you need to make changes, please contact us as soon as possible. If the order has not yet been prepared, we will try to help you.

DO YOU HAVE QUESTIONS OR NEED HELP?

If you don't know which product to choose, we'd be happy to help you.

We will advise you personally based on your level and needs so that you buy exactly what you are looking for.

You can write to us via WhatsApp or through the contact form, and we will reply as soon as possible.